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Contact details for returns:
Kilts & More Ltd
The Steading Cottage
South Mains Farm
PA6 7BD Houston
Scotland
Telephone: +44 (0) 1505 887150
E-Mail:info@kiltsandmore.co.uk
No. TVA: GB 153897666
Companies House reg: 373430
Owner: D.A. McPhee
Contact: D.A. McPhee, N.J. Pearson
- We will refund or replace any items that you are not completely satisfied with within 2 weeks of receipt as long as the goods are returned in their original packaging and have not been used. This does not apply to custom made items, clan badges and clan tartan items. The cost of the goods will then be refunded.
- If for any reason you are unhappy with a DVD or a CD purchased from our shop, you can return it to us only if it is in its original condition on the date of purchase, unopened (seals etc. unopened). We reserve the right to refuse returns if the product has been opened or used.
- Due to Copyright reasons, books cannot be returned or exchanged.
- If goods do not reach you in good condition or are faulty, carriage costs for the affected portion of delivery back to www.kiltsandmore.co.uk is at our expense. You must contact us to arrange return delivery. Your complaint will be acknowledged within 5 working days and we will keep you well informed about progress. www.kiltsandmore.co.uk will only credit you for the items that have been damaged or are faulty upon safe receipt of the goods into our hands. We must be notified of damaged or faulty goods within 2 working days. www.kiltsandmore.co.uk will accept returns and give full refunds only in circumstances where the products have not been tampered with or opened. Refunds will be furnished within 30 days of the agreement to refund.
Please send return goods to:
Kilts & More Ltd
The Steading Cottage
South Mains Farm
PA6 7BD Houston
Scotland
Please provide us withyour full details (name, address, order number and reason for return). Please also specify whether you require an exchange or refund. We recommend that you use Recorded Delivery, as proof of shipping is not proof of receipt.
